Ebb & Flow -

Back to Home Page – Maltings So we have a new home for the moment !

We decided to look for a bigger, airy, community-loving venue to start our classes off with… we want to ensure that everyone can be together but in a socially distanced way.

The lovely people at The Maltings have been very accommodating and allowed us to hire their largest theatre hall called The Grand Hall.  It’s a whopping 3700 Square Feet with a huge ceiling height and ample outside air from 3 sets of double doors which open to the court yard  we can have lovely free flowing fresh air into the room at all times

 

Q & A’s that will help you:

  • Why not go back to the Studio?
    We think that for a few weeks it will be nicer to have you all practicing together for a greater sense of connection in one room that’s huge (3750 Sq Ft) to feel safe, get back to the groove of moving together and providing the best start back for everyone.⁠

  • How long will you be at The Maltings?
    It’s just a temporary home,  and a lovely one at that! We hope to be back to the studio very soon.   Here’s a MAP of how to get there.

  • How will we book into the classes?
    Use the same Ebb&Flow Mindbody App and the same website login for the Mindbody system as you had before – your profile will show your previous purchases, your classes booked etc.  Anyone with a Class Pack that had some credit on it before we closed the studio will have a full res-set in terms of expiry validity automatically added to your credits so you have plenty of time to use it – even if there was only 1 class left.

PRICING and CLASS PACK / MEMBERSHIP 

  • How will the pricing for the Maltings classes work?
    It’s a new venue so we have been reviewing all the pricing options to make this work as a viable business and we have decided to restrict it to  Class Pack only access (*except Annuals see below)

  • I’m an Annual Member so how do I access classes at the Maltings?
    You can either A) decide to keep your annual membership frozen until we go back to West Street studio, therefore you would either buy Class Packs in the meantime or just stay frozen and use the EbbFlowYoga.tv platform or B) ask us to turn on your Annual Membership and you can use that to access up to 3 classes a week at The Maltings. Email Lou@Ebbflowyoga.co.uk with your choice.

  • What if I have a class pack already?
    We have reset all the Class Packs which were valid on the 19th March, take a look on your app or on our account via a laptop.  We have given everyone with a class pack a full expiry period, no matter how many on your class pack are left to use you will still receive:  5 class pack = 6 weeks; 10 class packs = 12 weeks and 20 class pack = 12 weeks.  Email:  Lou@ebbflowyoga.co.uk if you have a query.

  • I’m an Auto Pay £115 member – how do I come to classes at The Maltings?
    Firstly your autopay membership is on hold still and will stay like this until we go back to West Street studio.  No money will come out of your bank.  Secondly, we need to ask you to buy Class Packs in the meantime please, because we can’t make this venue work viably with an unlimited membership model.

BOOKING CLASSES & WAITLISTS

  • Can I book my class and how far in advance⁠?
    Reserve your classes beforehand via www.ebbflowyoga.co.uk or using the app like before – classes are bookable one week in advance once we get going.. do book in please because government guidelines ask us not to take bookings with out advance notice so we can collect all your contact details.⁠ You will be able to cancel your booking up to twelve hours before the class begins.

  • How much notice to cancel a class ?
    As before, its 12 hours notice please.

  • Waitlists
    The waitlists will operate as normal, we have increased the available spaces on our waitlists than normal, only to help us understand the popularity of each class when we are in the re-opening stage.  Don’t worry if you are a long way down a waitlist, we will use this information to help us add another class to the schedule as we go! 

  • What happens if I arrive late for class?
    Just as we did before in West Street, please be sure to arrive 5-10 mins before each class start time.  We can’t accept students who are late to class.  Even by one minute.  Why?  because once the class has started, the teacher has closed the doors to the Great Hall therefore they will not able to let you in i.e. no body else will be there to help you.

WHAT TO BRING, GETTING ORGANISED!

  • Bring your own mat⁠ and props⁠
    Please bring your own mat, blocks and props.⁠  No equipment for Yoga is going to be available at The Maltings.  We cannot let you practice using our equipment due to the guidelines from the Government.  We will have Ex Demo mats and Mat Towels for sale you can buy. 

  • Pilates classes – remember a towel
    Owen has requested that you bring a beach size towel to his classes please. 

  • Changing rooms & valuables⁠, shoes
    As there are no changing room areas at The Maltings, please ensure you are changed and ready to take your class.  Valuables like handbags and phones can be taken into the class with you, but we can take no responsibility for these items .   For the comfort of all the students turn off your phone during class. Please remove your shoes before entering the Great Hall.

  • Bring a hoodie, blanket or similar
    Please bring something warmer to wear or to cover you in case you are chilly when in savasana.  It’s a lovely cool space when moving and we will have the doors open for fresh air movement.

  • Don’t forget water!⁠
    Please bring some water with you.  We cant provide it due to the regulations, so best to bring your own sports bottle.

  • Timing⁠
    Arrive 15 minutes before the class starts at the earliest, and please leave right after your class ends so we can avoid having too many people in and around The Maltings, Great Hall.

BEFORE CLASS

  • Use the hand sanitiser available & wash your hands⁠
    Make sure to use the hand sanitiser when you walk in, and when you leave and please wash your hands after you’ve used the bathroom.⁠

  • Use the Toilets before your enter the Great Hall
    The toilets are near to the foyer area of The Maltings, therefore before you come to the actual class to save you having to turn back on the flow of the students signing in, can you ensure you use the toilets first!

  • Shoes off!
    We need you to take your shoes off as you are appprching the Great Hall please.  We would like to make the Great Hall feel as cosy and comfortable as possible.  Please pop your shoes back on so as not to get the Great Hall gritty!

  • Keep 2-metre distance⁠
    While at Ebb&Flow at The Maltings, keep a safe and respectful distance from other students, teachers, and hosts. This starts when you walk in the door to check in. When you enter The Maltings, follow the signs and use the designated spots before you enter  the Great Hall which show you where to stand (2m apart).
  ⁠
  • Changes to check-in
    Please allow our hosts or teachers to check you in so that you don’t touch the screens!

  • Our teachers will guide you with care and awareness
    During your practice, your teacher will maintain where possible the 2-metre distance. There will also be no physical adjustments.

 

THINGS TO KNOW ABOUT THE MALTINGS

  • Refreshments
    The Maltings have confirmed that they can provide take-away hot drinks , Tea, Coffee, Herbal Teas and small snacks like energy balls, flapjacks from their cafe area.  Please support them as much as you can.  They will also have an outdoor area, with tables and chairs for us to social distance but enjoy a catch up.  We are very grateful for their wonderful team for helping us to get moving again as a community

  • Car Parking
    The Maltings have a lovely big car park, the rates per hour are HERE and you will need to bring some coins with you.  It’s not an app based payment facility.  You can always use the RING-GO app at Waggon Yard car park next door (24 Lower Church Ln, Farnham GU9 7PS) if you have forgotten some change.

  • The way in
    Please use the big glass atrium entrance as the way to access the classes.  You will see signage to the Grand Hall (the largest of their rooms) from the entrance area leading you all the way.

  • Exiting the class
    The Maltings have marked a one way flow area for the entry and exit of classes.  Please be sure to not go against the traffic and stay to the right flow!  We need to keep everyone safe, so separate flows for in and out are really important.

 

* * * * * * * * * 

 

  • We’re in this together.  Be kind, spread love & stay connected⁠
    We’re so very happy to see you all again, however, we will have to miss the hugs and stay connected over a friendly smile. Let’s focus on the little things we can do that keep us all healthy and happy.

Enjoy your practice 🙂

 

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